Frequently Asked Questions

Discover everything you need to know about your FARM Rio experience.

What is the shipping policy for international orders?

We offer international shipping to most countries. Shipping costs and delivery times vary by location, and duties are calculated at checkout for a seamless delivery experience.

How do I process a return or exchange?

We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Simply visit our online portal to generate a prepaid return label.

How can I ensure I select the right size?

Each product page features a detailed size guide. Since our vibrant prints are applied to various silhouettes, we recommend checking the specific measurements for every new style.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.

Are your products sustainably made?

Sustainability is at our core. We use eco-friendly materials like LENZING™ ECOVERO™ viscose and are committed to our 'One Tree Planted' program for every purchase made.

Can I modify or cancel my order after it has been placed?

Our team works quickly to fulfill orders. You can modify or cancel an order within 30 minutes of placement by contacting our customer service team via live chat.